2007-08 Fiscal Year

Business Plan for Section 1425 – Lower Rio Grande

Submit your section’s 2007-08 plan to HQ (smp@asq.org) and your RD by October 1, 2007.

Achieve 75% of your goals and submit completed plan and cover letter to HQ (SMP@asq.org) and your RD by September 1, 2008.

Objective	Activity Title	Activity Description	Activity Date(s)	Measure	Goal	Status^	Results‡	% of Goal Achieved‡	Contact*	Comments
Increase Member Value	Provide variety in the meeting content Education Initiative	Have meetings that include plant tours, panel discussions, presentations, etc. Develop program(s) to provide training/review courses locally		Number of members that attend meeting Program Plan	Avg. of 16 people at 75% of the meetings 3 training/ review session offered during the ’07 – ’08 CY		.
Increase Member Retention	Recognize first time/new members with thank you Provide Meeting Reminders	Create newsletter/send e-mail to thank members for attending the meeting Send meeting reminders at least 2 weeks in advance		Number of first time/new members	10% of first time/new members attend at least one other meeting during the ’07–’08 CY Retention rate at or above national level
Increase Member Satisfaction	Hold monthly meetings Survey Integrate	Organize general meetings for ASQ. Conduct meeting survey at end of each meeting Incorporate survey findings into subsequent meetings		Number of general meetings conducted Survey Results	At least 10 general meetings At least 80% of meetings with avg. score of 4 Incorpo-rate at least one item from each survey
Increase Member Attendance	Timely communi-cation	Send meeting reminders 2 weeks and again 1 week in advance of the general meeting Conduct meeting at the student branch location.		Number of attendees at meeting	Increase by 1 percent-age point the average number of attendees per mtg. (from 15 in ’06-’07 to 16 in ’07-08) Conduct at least 1 student branch site meeting
Increase Membership	Increase publicity	Advertise section activities/certifications/meetings in community publications Advertise ASQ certification results in community publications Communicate promote program “each one reach one”		Number of Advertisements	Advertise at least two events in local publica-tions (golf, cert, mtg., etc.)

Columns with bold headings are required.

^ This can be used for tracking progress. A common legend to use: A (ahead of schedule), B (behind schedule), O (on schedule), C (complete), H (on hold), D (dropped)

‡ These columns must be filled in when plan is submitted for the Total Quality Award.

* Who is responsible for this activity?